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Refund policy

Your satisfaction is a priority.

If you have any problems or questions with your order please contact us on the email below.

We only offer exchanges on products unless the item is faulty.

We have a 14 day return policy, which means you have 14 days after receiving an order to request a return for a faulty item or an exchange.

To be eligible for an  exchange, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or copy of proof of purchase. The buyer is responsible for return freight unless the product is faulty.

We will notify you once we have received and inspected your return. If approved, you’ll be automatically refunded on your original payment method.

Contact email:  whitestonesynergy@gmail.com

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